Meaningful Performance Requirements

Slow responding applications could be a nightmare.

Imagine that your customer sits next to you while you try to open his new account. You pressed the “Create Customer” button and expect that a few seconds later their account has been created. Surprisingly, after 60 seconds there is still no confirmation available and your Create Customer process seems to not respond. This is a very inconvenient situation because you will loose confidence of your new customer and in worst case you will start the whole process once again including the insertion of the customers details.

Network Performance Impact

Centrally hosted and globally used applications don’t always deliver satisfied user experience. Some people may argue; “don’t worry, let’s increase the bandwidth to solve our performance problem.. simple!”. Based on my experience the biggest proportion of WAN performance issues are not related to a shortage in bandwidth.

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