The best business application struggles from time to time, responds slow to user queries or is temporarily not available. Organizations learned that monitoring of critical components is the way to go. In this post, I will explain benefits and drawbacks involved in this development.
User experience is the most important success criteria, and the expectation of our users is permanently on the rise. According to a recent study from Akamai, in 2006 the average business user expected response times of 4 seconds. Today, 49% expect load times of 2 seconds or below. In this post, I will shine a light on reasons why organizations are failing to meet users speed expectations followed by simple steps towards performance by nature.
The digital transformation is ongoing, and user experience will become more important than ever before. Obviously, there are many benefits of this development, but there are also flipsides. This post will outline typical user experience antipatterns.